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FAQ Frequently Asked Questions

Info Your Account


I am a new customer how do I register on the website?

To register as a new customer you will have to click on the item "Log in or register" (located at the top right of our menu, then click on the "New" button and follow the registration process by entering your data. Do not forget to give your consent for the processing of your data, many promotions and discounts will be waiting for you!

I forgot my password how do I recover it?

In order to recover your password back you will need to access the “Login or register“ section on our website, click on the “registered“ tab and then on “Forgot your password?“, Enter the email address used during registration and click on “Recover my password“ button. You will be sent an email with instructions to follow.

I have different delivery addresses; do I have to create an account for each of them?

It is not necessary to create different accounts in order to have different delivery addresses, to add a new delivery address you just need to access your profile, click on “my addresses“ and then on “add a new address“.

I have a discount voucher, how can I redeem it?

Redeeming a discount voucher is very simple, once you have finished adding all your products in the cart you will need to enter your voucher code in the box “PROMO CODE & GIFT CARD“ and click on the arrow. The discount will be applied to the products on sale.

What should I do if the discount voucher does not work?

Contact our customer care at customer.care@begood.store and we will give you information on the status of your voucher.

How can I enter a second delivery address?

To add a new delivery address, you just need to access your profile, click on "my addresses" and then click on "add a new address.

Do you have a customer care phone contact?

No, any questions regarding our products will be processed by our customer care via email, just send an email at customer.care@begood.store, we get back to you as soon as possible.

How can I unsubscribe from your newsletter?

To unsubscribe from our newsletter you will need to access one of our newsletters and click on the "unsubscribe here" link that you will find at the bottom (footer) of the email.

How can I cancel my BeGood account?

Contact our customer care at customer.care@begood.store and we will help you to delete your account.




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