Cookie Policy

Pursuant to Article 13 of EU Regulation 679/2016 General Data Protection Regulation (the “Regulation”) HUMANWELLNESS S.A., with registered office in Via Ferruccio Pelli, 9 - Lugano (CH), as the Data Controller (hereinafter: “HW” or “Site Manager”), provides you with the following information concerning the cookies installed on the site (hereinafter, the Site).

1. Cookies: Definition

Cookies are text files that the Site sends to your device (personal computer, tablet, Smartphone, etc.), where they are stored in order to be retransmitted to the same Site on your next visit. Cookies allow us to make it easier for you to browse the Site, to analyse your preferences and tastes by verifying your browsing, and to offer you products and services that are more consistent with your interests.
They can be “session” cookies (when they are stored only for the duration of the browsing session on the site and are deleted when the browser is closed), or “persistent” (they are stored for a longer time, until they expire or are deleted by the user). In addition, cookies may be set by the Website you are visiting (so-called first-party cookies), or they may be set by other Websites (so-called third-party cookies).
We would like to point out that cookies allow us to identify and recognise the device accessing the Site, but not who is using it.

2. What types of cookies does HUMANWELLNESS use?

Navigation technical cookies
The Site uses navigation or session technical cookies to enable normal and efficient browsing and use of the Site. These cookies allow you, for example, to make a purchase or, if you are a registered user, to authenticate yourself in order to access restricted areas of the Site.
These cookies do not require your prior express consent, since they are strictly necessary to provide the service requested by the user of the Site.

Functionality technical cookies
The Site uses technical functionality cookies that allow you to browse according to the criteria you have selected (for example, language or products you have selected to purchase) in order to improve the services provided by the Site. On the Site, these cookies allow you, on the basis of your express request, to be recognised on subsequent visits; or, if you have added one or more items to your basket and closed the session without completing your purchase and without deleting them, these cookies allow you to continue shopping during your next visit to the Site (within a limited period) by finding the items you had selected. Functional cookies are not essential to the operation of the Site, but they improve the quality and experience of browsing.
These cookies do not require your prior express consent, since they are strictly necessary to provide the service requested by the user of the Site.

Third-party analytical cookies
The Site uses Google Analytics cookies to collect information on how users use the Site (number of visitors, pages visited, time spent on the site, etc.) to perform statistical analyses, on an aggregate basis, on the number of users and how they browse our Site, so that we can measure and improve the performance of our Site and your browsing experience.
When we use these cookies, your IP address is collected anonymously; therefore all information collected by these cookies is anonymous.
These cookies do not require your prior express consent.

Third-party marketing cookies
The Site uses third-party profiling cookies (i.e., cookies issued and managed by parties other than HW over which we have no control) to create your profiles, so that we can send you marketing messages that match your preferences expressed during your visit, or to improve your browsing experience. These cookies also allow us to offer you our commercial proposals on other affiliated Websites (re-targeting). This information is fully controlled by the third-party companies as described in their respective policies.
The Site also uses cookies issued by social networks, which allow us to provide you with dedicated content while you are browsing the social channels in question (e.g., Facebook). All profiling cookies are not necessary for browsing and their use requires your express and informed consent.

3. How to give or reset your cookies choices

When you access any page of the Website, you will see a banner containing a summary information on the cookies used by HW. By providing your authorisation via the banner, you consent to the use of profiling cookies.
Please note that your consent will only be required when you first access the Site: afterwards, we will use a technical cookie to store your consent, so that you can access the pages of the Site directly, when you return (this does not affect your right to disable/enable cookies at any time, or to delete them: in this case, the Site will ask for your consent again when you return).
You can modify and manage your cookie preferences by accepting or declining to receive the cookies you prefer, by clicking on the “Personalise” button on the banner that you see when you first visit the Site, or at any time via this link.

4. Manage cookies preferences by your browser

Most browsers are configured to accept, control or possibly disable cookies through their settings. Below we are providing instructions on how to disable/remove cookies, depending on the type of browser you are using; however, remember that disabling navigation or functional cookies may cause the site to function poorly and/or limit the service we offer.
The ways in which the main browsers can disable cookies can be found at the following links:
• Microsoft Edge (
• Chrome (
• Firefox (
• Opera (
• Safari (

Third-party links
For the services provided by third parties, you can also select your preferences at any time from the settings by enabling or disabling individual categories of cookies, or you can manage third-party cookies via the relevant links, where you can find further information and request to disable the cookies.
• Google analytics:
• Facebook:
• Pinterest:
• Instagram:
• YouTube:

Notwithstanding the foregoing, you can also use “Your Online Choices”. By going to, you can manage the tracking preferences of most advertising tools. Therefore, HW advises you to use this resource in addition to the information provided in this document.

5. Data Access and Customer Service

At any time you can receive assistance and explanations on how to exercise consent or selective refusal, or on how to delete cookies and related technologies from your browser, by sending an e-mail to the Customer Service at; we will respond promptly.
For more information about the processing of your data through the Site, please visit the section Privacy

The table below details the cookies currently used by this Website.